Dealing with resistance is considered a core part of any change management effort, thus winning this battle through alignment is a major success in the change management process.
This phase help in analyzing and categorizing the "Resistance", whether it was current or expected, then plan how to deal with each wall of resistance through strategies and tactics; to reach alignment and perform the "Change" required smoothly.
This phase deals with:
Analyzing and categorizing the "Resistance".
How to deal with the walls of resistance.
Strategies and tactics to reach alignment.
Networking to reach alignment.